Knowledge Base
SMB Cloud
SMB Cloud
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Web Presence
Cloud
Cloud
Digital Trust
Digital Trust
Security
Security
File Cloud
NextCloud is an open-source, self-hosted file hosting and collaboration platform that provides cloud storage and file-sharing services. It is designed to be a secure and private alternative to popular cloud storage services like Dropbox, Google Drive
Hosting
Hosting Types
Virtualizor
This category contains knowledge base articles related to Virtualizor virtual machine management. It includes step-by-step guides for creating, deploying, cloning, upgrading, rebuilding, deleting, and managing virtual machines, along with resource al
TSplus
Access articles covering TSplus installation, configuration, licensing, troubleshooting, security, and product features for Remote Access, Remote Support, Advanced Security, and Server Monitoring.
Acronis Advanced EDR
Acronis Advanced EDR (Endpoint Detection and Response) is an advanced security solution within Acronis Cyber Protect Cloud that detects, investigates, and responds to cyber threats in real time. It uses behavioral analysis and threat intelligence to
XcellHost Support Escalation Matrix
All XcellHost Cloud Services Customers
Recent Articles
Cloud Drive
Cloud Drive Overview Cloud Drive by XcellHost is a secure, cloud-based file storage and collaboration solution designed for businesses that need to store, access, share, sync, and manage files from anywhere. It provides a Dropbox- or Google ...
Acronis Cyber Frame SLA
1. Purpose This Service Level Agreement defines the service availability, security monitoring, backup, recovery, endpoint protection, incident response, support standards and customer responsibilities for the Acronis Cyber Frame service delivered by ...
Performance Cloud SLA
1. Purpose This Service Level Agreement (SLA) defines the service commitments, infrastructure availability, performance standards, support response times, security controls, backup policies, and customer responsibilities for the Performance Cloud ...
Acronis Cloud Backup SLA
1. Purpose This Service Level Agreement (SLA) outlines the service commitments, availability, backup policies, recovery objectives, support standards, and customer responsibilities for Acronis Backup Cloud services provided by XcellHost Cloud ...
Thawte SSL Certificate SLA
1. Purpose This SLA defines XcellHost’s commitments for managing Thawte-branded SSL/TLS certificates, including certificate ordering, validation, installation, monitoring, renewal and technical support. Thawte SSL certificates are issued and ...
SMB Cloud
Web Presence
Cloud
Security
NextCloud is an open-source, self-hosted file hosting and collaboration platform that provides cloud storage and file-sharing services. It is designed to be a secure and private alternative to popular cloud storage services like Dropbox, Google Drive
Hosting Types